The combined experience of our virtual assistants and call center agents will exceed your expectations and provide you the excellent customer service that you required for your customers/clients.  Our support team come from many backgrounds and offer many skill sets to assist you and we understand the importance of completing a customer/client call and forwarding the message/info to the assigned team member on duty for your company.  Some of the skill sets include:   inbound customer service, sales, technical support, appointment setting and HIPPAA certified for the medical clients. Kingdom Administrative Services provide the necessary certification classes and computer/software protection (antivirus, spyware, firewalls) to know our client systems and allow the safety and security of our client business information. We will assist you by providing the service of relaying urgent calls to on-call personnel, screening calls in order to protect company personnel from non-urgent and superfluous calls and to provide an off-site "front office secretary" in order to replace an expensive on-site staff member or to handle occasional excess call traffic.  No matter the reason that you would require our call answering service, our main goal and mission is to make sure that as we handle your client/customer calls, your client/customer needs are met, answered and taken care of.